Managed Services
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Agent Technology
The intelligent, lightweight and efficient Nortech Agent Technology makes every system on your network accessible, independent of their location. Agent Procedures
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Antimalware
Kaseya Antimalware utilizes technologies that are designed to quickly detect, destroy, and prevent malware while leveraging the automation capabilities of the Nortech framework. Antimalware
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Antivirus
Kaseya Antivirus for Windows Workstations provides complete protection on networks and beyond from potentially dangerous programs and network attacks. Antivirus
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Application-Level Backup
AppAssure's Replay4 software for Nortech lets you recover from any server failure to physical or virtual machines in minutes. Application-Level Backup
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Audit and Inventory
Perform Fast, accurate and up-to-dateAudit and Inventory of computers, servers, and mobile devices. Deployable over the LAN, WAN, and Internet. Audit and Inventory
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Backup
Experience the power of Nortech's Backup to implement real-time automated disk remote backup, disk imaging, file level remote backup and bare metal restore for Windows servers and workstations .Nortech Backup
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Desktop Policy Management
Manage the end user experience with Desktop Policy Management. From interface options to hardware config and everything in between. Desktop Policy Management
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Desktop Migration
Automate the backup and collection of user settings with Desktop Migration. Redirect them to another machine and have them working with the same settings as before. Desktop Migration
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Endpoint Security
With the powerful Antivirus functionality you can enhance and extend support for the IT service delivery process by including an essential security protection component. Endpoint Security
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Info Center
With Info Center's robust management reporting you have all the information you need to effectively manage and convey the status of the network infrastructure and communicate the value of your services. Info Center
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IT Service Delivery Kit
Hundreds of additional Scripts for automating procedures such as agent control, configuration changes, clean-up and maintenance, disk management, network testing and more.
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Mobile Help Desk
The ultimate service desk management application for technicians and service desk managers who need access in the hallway or at home while ensuring escalation polices and incident remediation are properly followed. Mobile Help Desk
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Monitoring
Implement proactive, user-defined System Monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues. Monitoring and Alerts
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Network Discovery & Network Monitoring
Kaseya Network Discovery with Network Monitoring finds all IP based devices connected and interconnected to a network or networks, catalogs them within the system and allows you to manage them. Network Discovery & Network Monitoring
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Online Backup
Kaseya Online Backup allows organizations to conduct remote folder- and file- level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time. Online Backup
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Patch Management
Through Nortech's Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates. Patch Management
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Remote Access
Live Connect provides a single machine interface to give you full control with minimal end user interruption. Utilize Remote Access and Remote Control that even works behind firewalls and NAT. Remote Access
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Remote Control
Using only Nortech and a web browser, IT professionals can quickly and securely access any of their computers from any location. Remote Control
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Service Billing
Ensure consistent billing by automatically tracking manual and recurring services delivered through the Nortech centralized, consolidated Web-based management dashboard. Service Billing
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Service Desk
Provides a comprehensive and flexible web-based helpdesk environment. Think of it as your Hub of Knowledge where your pre defined IT processes flow through a central repository creating a fully automated service desk strategy. Service Desk
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Ticketing
Exceed expectations by providing IT support personnel with the Service Desk and Ticketing tools they need to track, respond and resolve issues quickly and efficiently. Help Desk Ticketing
