IT/ITES
Infrastructure Services for BPOs
Nortech's services offer better infrastructure, applications and services that scale its customer expectations. The company ensures seamless integration and execution of its projects by offering people management, IT/telecom management, transition management and workflow management. Nortech's services for the BPO industry include integrated business, systems integration, package implementation, software application customization and maintenance.
These services also comprise of information technology consulting, information technology infrastructure management and systems integration services. Nortech is an end-to-end solutions management company, providing a complete range of services by leveraging its domain and business expertise and strategic alliances with leading technology providers. As of now, the company provides the following:
- Setting up BPO operations with our infrastructure services
- Contact Center Solutions
- Customization and support of CRM, BI tools and other applications
- Systems integration and infrastructure management for BPOs, call centers and ODCs
- Value added reselling of premier solutions
- Remote infrastructure management Services
- Education and training initiatives
- SO27001: Information security management system
